Frequently Asked Questions
Warranty & quality
Warranty is defined on each quotation. Report quality issues to sales.
Is there a warranty on my products?
There is no single published warranty period. Cover, if any, is the wording on the quotation or invoice for that order. If a document is silent, ask sales before you assume a period or scope.
How do I report a quality or safety issue?
Email sales@seroc.cn with the part number, batch or invoice reference, and photos. Safety warnings that apply to all customers are listed on the Product and safety warnings page.